Contact Us

Contact Us

If you would like to contact us, please leave us a message below and we will follow up within 24 hours. We are happy to advise and help you.
You can also track your order  here (tracking number will be provided in an e-mail after ordering). You wish to return some items? Click here.

Support

Orders and After-sales

  service@viviebike.com

Pre-sales and Consultation

  support@viviebike.com

Marketing and Cooperation

  marketing@viviebike.com

Complaints and Suggestions

  info@viviebike.com

Hotline

   +1 888-639-8191

Open Hours

  Monday  to  Friday:  3 AM - 6 PM PT
  Saturday to Sunday: 2 AM - 7 PM PT
  (except holidays)

Send Message

Have a question? We're happy to help! Please fill out the form,attach your order number, purchase platform and product model, and we will get in touch with you shortly. 

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