Privacy Policy

VIVI is committed to ensuring that your privacy is protected when using our services. Therefore, we have a policy on how to handle and protect your personal data. Any changes we make to this privacy policy can be found by visiting us online.

How do we handle your information?

When you purchase goods from our store, as part of the buying and selling process, we will collect the personal information you provide to us, such as your name, address and email address.
When you browse our store, we will also automatically receive the Internet Protocol (IP) address of your computer in order to provide us with information that helps us understand your browser and operating system.

How do we use your personal data?

We use the collected information to fulfill our promises to you and provide you with the services you expect. This includes sending you information and providing it for marketing purposes. In order to provide you with relevant offers and information, we may analyze your personal data. We will only retain your data for the necessary time required to provide you with services or within the scope required by law. After that, your personal data will be deleted.
We will never pass, sell or exchange your data to third parties for marketing purposes outside of the VIVI Group. The data forwarded to a third party is only used to satisfy VIVI's promise to you.

We collect the following information:

When registering or ordering on our website, you may be asked to enter your name, email address, mailing address or phone number. However, you can visit our website anonymously.
When visiting our website, we collect and summarize the visited website, the order of the browser and the link information.

Personal information:

When users provide us with information, such as registering for electronic or other membership services, purchasing items from stores, and registering members, personal data and other promotional opportunities we provide will be collected. When you register or request information on this website, we usually need you to provide your name, email address, mailing address, phone number and credit card information of the day (only when purchasing products in the store) and create a user name and password. In addition, if you send us a personal letter, such as an email or letter, we may collect such information in your special file.

We will not disclose your information except in the following cases:

You authorize or agree to make it public. Protect your legal rights or public safety in an emergency. Provide your personal information as required by law.

We protect your personal information in the following ways:

We provide secure servers. All the provided sensitive/credit information is transmitted through Secure Socket Layer (SSL) technology, and then encrypted to our "payment method" provider's database, which can only be accessed by authorized personnel with special access rights.
After the transaction is over, your private information (such as credit card, social security number and financial information) will not be stored on our servers.

About Cookies:

A cookie is a small text file that has been saved to your computer or mobile device and retrieved from your computer or mobile device during future visits. VIVI uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Persistent cookies will be stored in the form of files on your computer or mobile device for no longer than 12 months. Session cookies are temporarily stored and disappear when you close your browser session.

If you choose "remember me" when logging in, we will use permanent cookies to store your choice of the start page and store your details.

Third-party cookies:

We use third-party cookies to collect statistical information in an aggregated form in analysis tools such as Google Analytics. The cookies used are both permanent cookies and temporary cookies (session cookies). Permanent cookies must not be stored on your computer or mobile device for more than 24 months.

link website may contain links to other websites, and these links are not under our supervision. We do not assume any responsibility for the protection of privacy or the content of these sites, but we provide these links to make it easier for visitors to find more information on specific topics.


The content of this website is protected by copyright and is the property of

Cookies are small files that a site or its service provider transfers to your computer's hard drive via a web browser (if allowed). These files enable the site or service provider's system to recognize your browser and capture and remember certain information.
We use cookies to benefit users. By storing the username and password in a cookie, you can log in faster.
Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, track advertisements and collect aggregated data about website traffic and website interactions so that we can provide a better website experience in the future and tool.

Third party link

Sometimes, we may decide to include or provide third-party products or services on our website at our discretion. These third-party websites have independent privacy policies. Therefore, we are not responsible for the content and activities of these linked sites. Nevertheless, we are still committed to protecting the integrity of our website and welcome any feedback on these websites.

Age of consent

By using this website, it means that you are at least the age of majority in your state or province of residence, or that you have reached the age of majority in the state or province of residence, and you have agreed that we allow your minor dependants to use this website.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make a major change to this policy, we will notify you here that the policy has been updated so that you can understand the information we collect, how we use it and under what circumstances (if any) we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owner so that we can continue to sell products to you.
If we decide to change our privacy policy, we will update the revision date of the privacy policy below:
The policy was last modified on 20/05/2021

Your consent

By using our website, you agree to our website privacy policy.

Questions and contact information

If you want to: access, correct, modify or delete any personal information we have about you, make a complaint, or just want more information, please contact our Privacy Compliance Officer at: service.viviebike@gmail .com