Contact Us

Global Office

HK

Hong Kong Headquarters

6/F Manulife Place, 348 Kwun Tong Road, Kowloon,Hong Kong, 999077
Hotline: +(1) 720 843 9103
service@viviebike.com
Working Hours 
Open: 9:00AM โ€“ Close: 18:00PM
Saturday โ€“ Sunday: Close CST
US

United States Office

5521 Schaefer Ave, Chino, 
California(CA) 91710
Hotline: +(1) 720 843 9103
service@viviebike.com
Working Hours 
Open: 9:00AM โ€“ Close: 18:00PM
Saturday โ€“ Sunday: Close PST
EU

Germany Office

Robert-Koch-Str.8,Winsen,
Niedersachsen(NI) 21423
Hotline: +(1) 720 843 9103
service@viviebike.com
Working Hours 
Open: 9:00AM โ€“ Close: 18:00PM
Saturday โ€“ Sunday: Close CET

Contact Us

If you would like to contact us, please leave us a message below and we will follow up within 24 hours. We are happy to advise and help you.
You will also be able to follow your order (tracking number will be provided in an e-mail after ordering). You wish to return some items? Click here.

Official Orders and After-sales:

Pre-sales and Consultation:

Complaints and Suggestions

Whatsapp/Phone

   +1 720 843 9103

Open Hours

  Monday  to  Friday:  3:00 AM - 6:00 PM PT
  Saturday to Sunday: 2:00 AM - 7:00 PM PT
  (except holidays)

Send Message

Have a question? We're happy to help! Please fill out the form,attach your order number, purchase platform and product model, and we will get in touch with you shortly. 

Our Company

VIVI Business Center
6/F Manulife Place, 
348 Kwun Tong Road, 
Kowloon, HK

Our Phone

Office Phone : 
+1 720 843 9103
Service Phone : 
+1 720 843 9103

Our Email

All platforms Main Email:
service.viviebike@gmail.com
Official Website Email:
service@viviebike.com
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